While conflict is a natural occurrence, its onset can quickly generate anxiety, hot tempers and avoidance tactics, all of which stand in the way of healthy resolution and can impede productivity. 

We increase people’s confidence and comfort in dealing with conflict, by equipping them with a variety of composure-based strategies that will enable them to address concerns in a productive and timely manner, while staying in control of their behaviors and emotions. 

Program offerings:

• Effectively Managing Conflict
• Difficult and Challenging Conversations
• Verbal Deescalation and Crisis Management